Privacy Policy

We utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

Data Protection

We never make your personal details available to other companies for marketing purposes other than for the marketing of our branded products and services. We (and our representatives) may hold your personal details in order to process your order and/or maintain your account and/or for research purposes.

Cookies

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer’s hard drive. We have relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with us. These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this website.

Keeping In Touch With You

We may also use your details to send you further information on our products and services, to keep you up-to-date on goods, services, new products and promotional offers you may be interested in or for research purposes (this excludes e-mails generated as a result of your use of the website where for example, you will receive a welcome e-mail when you register online and then confirmation e-mails for each order placed).

If you prefer not to receive such information or be a part of such research at any time, you can log in to your online account and change your contact preferences accordingly. If you do not hold an account and have only signed up for our e-newsletter, you can opt out at any time by using the “unsubscribe” link method of opting out provided at the bottom of each newsletter.

Please include your name, address and postcode along with any account number or correspondence reference you may have. Please note writing to this address (or the email address above) will not unsubscribe you from receiving email newsletters about our website. If you have registered to receive email newsletters regarding the website, you can remove your email address from the list at any time by using the links in the emails that are sent to you.

Security

No credit card details are stored by this site. This site is integrated with PayPal, a leading payment processing gateway and part of EBay. PayPal is a fully approved payment processor with all major UK acquiring banks and is Level 1 compliant under the Payment Card Industry Data Security Standard. PayPal are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.

The PayPal payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Their internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate PayPal to obtain secure information. The transfer of the less sensitive transaction details from this site to PayPal is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof. Any communication between the customer and PayPal is encrypted to the maximum strength supported by the customer’s browser. The customer is also protected from fraudulent use of their card in a “card not present” environment, by their card issuer. All data stored on PayPal systems is held on encrypted and highly secured databases.